- Why Is Real Name Verification Required on Xianyu?
- Method 1: Upload Your Identity Documents in the Xianyu App
- Method 2: Log in with a Verified Taobao Account
- Method 3: Use a Verified Alipay Account to Log in
- Important Notes
- Frequently Asked Questions (FAQ)
- Final Thoughts
Why Is Real Name Verification Required on Xianyu?
Xianyu is part of the Alibaba ecosystem, along with Taobao and Alipay. Just like on Taobao, if you want to purchase or list products on Xianyu, you need to complete identity verification. This policy exists to protect users from scams and ensure secure transactions.
Method 1: Upload Your Identity Documents in the Xianyu App
This method works well for foreign users who want to verify with a passport.
Step-by-Step Instructions:
- Open the Xianyu app.
- Tap the “My(我的)” tab at the bottom right corner.
- Tap the gear icon in the top right to access Settings.
- Navigate to Account & Security.
- Tap on Identity Verification (认证信息) to begin the process.
You will need to complete three sections:
- Personal Information Upload
- Live Face Authentication (may not be required for all users)
- Alipay Real Name Verification
For personal info upload:
- Upload a clear image of your passport’s front and back.
- Ensure your name and passport number are visible and match your account info.
- Submit and wait for the review, which usually takes 1–2 business days.
Method 2: Log in with a Verified Taobao Account
If you already have a verified Taobao account, you can log into Xianyu using your Taobao credentials, and Xianyu may automatically retrieve your real-name data.
However:
- If your Taobao is not verified, you’ll still need to complete verification on Xianyu.
- You must bind your Alipay account, and your phone number must match.
Method 3: Use a Verified Alipay Account to Log in
This is one of the fastest and most reliable ways to get verified — especially if you’re a foreigner.
Steps:
- At the Xianyu login screen, choose to log in via Alipay.
- Use an Alipay account that has already completed real name verification.
- Xianyu will sync your identity verification details from Alipay after login.
- Make sure the phone number linked to Alipay is the same one you’re using on Xianyu.
Important Notes
- All Xianyu accounts must eventually be linked to Alipay.
- The name, ID, and phone number must match between Xianyu and Alipay.
- Failure to complete verification may lead to account suspension or limited features.
Frequently Asked Questions (FAQ)
Q1: Can I use my passport for Xianyu real name verification?
Yes. Xianyu supports verification with a Chinese national ID, foreign passport, or permanent resident card. For non-Chinese users, a passport is the most accepted document.
Q2: If I already verified on Alipay, do I need to verify again on Xianyu?
Not necessarily. If you log in using your verified Alipay account, Xianyu usually pulls your identity information automatically.
Q3: Do my phone numbers on Alipay and Xianyu need to match?
Yes. Your registered mobile number on both platforms must match to ensure seamless verification and to avoid potential issues during transactions or withdrawals.
Q4: What if my verification gets rejected?
Double-check your uploaded documents. Ensure that:
- The photo is clear with no blur or glare.
- Your name and ID number are legible.
- Your uploaded ID matches your account details.
If everything seems correct but you still get rejected, try contacting Xianyu or Alipay customer support.
Q5: What’s the best method for foreign users?
If you have an Alipay account already verified with your passport, logging in through Alipay is the simplest way to pass Xianyu real name verification without submitting documents again.
Final Thoughts
Whether you’re sourcing secondhand gadgets from China or listing unused items to local buyers, real name verification on Xianyu is required. While the process may feel complex for first-time users, it’s fairly smooth once you know which method works for you.
For international users, the Alipay login method is the most efficient, provided your Alipay is verified. Alternatively, you can go through the standard in-app verification with a passport.
If you need help getting your products from China to your country after shopping on Xianyu, platforms like GoNest offer parcel forwarding, customs clearance, and shipping support tailored to international buyers.
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