Tag: FedEx

Logistics News

What to Do If Your FedEx Package Stops Moving

Oct 20, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

You’ve placed an order, eagerly checked your tracking, and suddenly—silence. No updates for days. If you’ve found yourself wondering, “why did my FedEx package stop moving?”, you’re not alone.

FedEx is one of the largest shipping companies in the world, but like all carriers, its tracking system isn’t perfect. Packages can appear stuck in transit for multiple reasons, ranging from minor delays to logistical challenges. The good news is that most of these issues are temporary, and with the right steps, you can get answers and peace of mind.

This article provides a practical, step-by-step guide on what to do if your FedEx tracking is not working or your package hasn’t moved for days.

Step 1: Verify Tracking Details

Before panicking, double-check the basics:

  • Ensure you entered the correct tracking number.
  • Refresh the FedEx website or try the FedEx mobile app.
  • Confirm the shipment has actually been scanned into the FedEx system. Sometimes, labels are created but packages aren’t yet picked up.

Step 2: Determine How Long the Package Has Been Stalled

Why Has My FedEx Package Not Moved in 2 Days?

Two days of no updates is usually normal, especially if the package is between hubs or in international transit. It often just means the next scan hasn’t been processed yet.

Why Has My FedEx Package Not Moved in 5 Days?

Five days without movement may signal a delay due to weather, customs clearance, or backlog at a hub. This is the right time to reach out to FedEx Customer Service.

Step 3: Check FedEx Service Alerts

Visit the official FedEx Service Alerts page to see if widespread issues are affecting your shipment. Common causes include:

  • Severe weather grounding flights.
  • Holiday backlogs leading to delays.
  • Customs clearance holding up international packages.

If there’s a system-wide issue, your package will likely move again once normal operations resume.

Step 4: Contact FedEx Directly

If waiting doesn’t bring updates, it’s time to reach out:

  • Phone Support: Call FedEx Customer Service with your tracking number. Agents may have internal updates not yet visible online.
  • Live Chat: Available on the FedEx website for quicker responses.
  • Email Support: Send a request with tracking info to get written confirmation of your package’s status.

Step 5: Try Third-Party Tracking Tools

Sometimes when FedEx tracking is not working, third-party platforms like Parcel Monitor, 17Track, or AfterShip can still show progress. These tools collect tracking data across multiple carriers, which can reveal updates missed by the FedEx site.

Step 6: Be Patient but Proactive

While waiting is hard, many stalled packages eventually start moving again. To stay proactive:

  • Set up delivery alerts through the FedEx app.
  • Follow FedEx’s official social media accounts for real-time updates.
  • Keep in touch with the sender or retailer, who can also initiate a trace request.

Step 7: Explore Alternative Shipping Solutions

Sometimes, repeated FedEx delays can disrupt business or personal needs. In these cases, considering a backup logistics provider may save time and reduce stress.

GoNest Logistics: A Reliable Alternative

GoNest Logistics ships to multiple countries worldwide, offering superior service and competitive pricing. If shipping reliability is critical, GoNest can provide more stable options.

GoNest UK Shipping Prices and Options

  • By air: £8.70 per shipment + £3.56 per additional 0.5 kg
  • By sea: £43.98 (up to 15 kg) + £3.26 per additional kg

Check the GoNest website for detailed country-specific rates.

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FAQs About FedEx Packages That Stop Moving

Is it normal for FedEx to not update tracking?

Yes, it’s normal for updates to pause for 24–48 hours, especially while packages are in transit between hubs.

Why did my FedEx package stop moving?

Common reasons include weather, customs clearance, hub congestion, or technical issues at scanning facilities.

What if my package doesn’t move for more than a week?

Contact FedEx directly and request an investigation. In rare cases, packages may be misplaced and require tracing.

Logistics News

Why Did My FedEx Package Stop Moving in Transit?

Oct 17, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

If you’ve ever asked yourself, “Why did my FedEx package stop moving?”, you’re not alone. Thousands of customers experience delays every year, where packages appear to stall in transit with no updates for days. While this can feel frustrating, it doesn’t always mean your shipment is lost.

In fact, most delays are caused by common, temporary issues such as weather conditions, customs clearance checks, or transfer delays between facilities. By understanding how FedEx’s tracking system works and what might be holding up your package, you’ll be better prepared to handle the situation calmly and proactively.

How FedEx Tracking Works

The Scanning Process Explained

Each FedEx package goes through multiple checkpoints where it’s scanned. These scans provide the updates you see online, such as “In Transit”, “At FedEx Location”, or “Out for Delivery.”

Why Tracking Updates May Pause

If your FedEx package hasn’t moved, it could simply mean it’s between scanning facilities. Packages can travel long distances by truck, plane, or ship, and during that time, they may not generate updates until the next scan is recorded.

Common Reasons Why a FedEx Package Stops Moving

Weather-Related Disruptions

Severe storms, hurricanes, floods, or snow can ground flights and delay trucks. Safety takes priority, so bad weather often means shipments are temporarily held.

Customs Clearance Delays

If you’re shipping internationally, customs can slow things down. Missing paperwork, duty assessments, or inspections can cause your FedEx package to stop moving for several days.

High Shipping Volumes During Peak Seasons

Holidays like Christmas, Black Friday, or Chinese New Year result in massive spikes in shipments. Sorting facilities may become overwhelmed, leading to longer processing times.

Transfer and Hub Delays

FedEx packages often move through multiple hubs. A delay at one hub—due to staffing shortages, mechanical breakdowns, or rerouting—can create a temporary pause in movement.

Mechanical or Technical Issues

Sometimes planes, trucks, or sorting equipment malfunction. In such cases, FedEx must hold packages until equipment is repaired or replacements are arranged.

Is It Normal for a FedEx Package to Not Move for Days?

Why Hasn’t My FedEx Package Moved in 3 Days?

Three days without movement can be frustrating but is often normal. If the package is crossing international borders or moving through multiple hubs, scans may take longer.

Why Has My FedEx Package Not Moved in a Week?

A week without updates usually signals a bigger issue, such as customs clearance, weather disruptions, or rerouting. In such cases, contacting FedEx Customer Service is recommended to check if additional information is available.

What To Do If Your FedEx Package Stops Moving

Contacting FedEx Customer Service

The fastest way to get answers is to call FedEx directly. Provide your tracking number and ask if they can see updates not yet visible on the public tracking system.

Using Third-Party Tracking Apps

Tools like 17Track, Parcel Monitor, and AfterShip track multiple carriers worldwide. They sometimes show more frequent updates than the FedEx site.

Checking for FedEx Service Alerts

FedEx regularly posts service alerts on its official website and social media accounts. If delays are widespread, they’ll usually update customers with estimated recovery times.

How to Prevent Future Delivery Delays

Scheduling Shipments in Advance

If you know you’ll be shipping during the holiday season, plan ahead and send packages earlier. This reduces the chance of your shipment getting stuck in a backlog.

Choosing Alternative Shipping Routes

When available, select express shipping services that use faster and more direct transport routes. This lowers the risk of your package pausing for long stretches.

Logistics Alternatives: GoNest Shipping Solutions

How GoNest Logistics Helps Avoid Disruptions

While FedEx is a trusted global carrier, businesses sometimes need backup options. GoNest Logistics offers international shipping with competitive pricing and reliable transit times, making it a solid alternative during FedEx delays.

GoNest UK Shipping Prices and Options

  • By air: £8.70 per shipment + £3.56 for each additional 0.5 kg
  • By sea: £43.98 (up to 15 kg) + £3.26 per additional kg

You can explore detailed shipping prices for multiple countries directly on the GoNest website.

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FAQs on FedEx Packages That Stop Moving

How long does FedEx hold packages in transit?

FedEx may hold packages for several days if weather, customs, or clearance issues occur. Most delays resolve within 2–7 days.

Can FedEx packages get lost while in transit?

It’s rare, but it can happen. If your package hasn’t updated for over 10 business days, contact FedEx to open an investigation.

What’s the best way to avoid shipping delays?

Ship early, double-check paperwork for international shipments, and use alternative providers like GoNest Logistics during peak demand seasons.

Logistics News

Avoid Delays: FedEx Packages in Italy Lonate Hub

Oct 17, 2025 by Kris 0 Comments #FedEx, #GoNest, #GoNest Buy

If you’ve ever tracked a shipment and noticed the update “FedEx package stuck Italy Lonate”, you know how stressful it can be. Lonate Pozzolo, near Milan, is a major FedEx international hub where many shipments pause for customs clearance. While most packages move smoothly, some get delayed for days or even weeks.

The good news? You can prevent most of these delays by preparing your shipment correctly before sending it. In this guide, we’ll cover why packages get stuck, which documents to prepare, and how to avoid frustrating customs issues.

Why Packages Get Stuck at the Lonate Pozzolo FedEx Hub

What does “LONATE POZZOLO IT FedEx” mean in tracking?

This status means your shipment has entered the FedEx hub in Lonate Pozzolo, where customs inspections take place. It’s a standard stop for international shipments going to or through Italy.

Common reasons for customs delays in Italy

  • Missing or incomplete invoices
  • Declared value not matching payment proof
  • Restricted or prohibited items
  • Unpaid duties or VAT
  • Incorrect recipient tax ID or contact information

Preparing Before You Ship to Avoid Lonate Delays

The best way to ensure your package doesn’t get stuck is proper preparation before shipping.

Ensure accurate shipping details

Double-check recipient name, address, and phone number. Even small typos can cause big delays.

Providing complete commercial invoices

Always include a detailed invoice that lists item description, HS codes, value, and origin.

Declaring item value correctly

Don’t undervalue items to save on duties. Customs often requests proof of payment, and discrepancies lead to holds.

Including recipient’s tax code (Codice Fiscale)

For shipments to individuals in Italy, providing the recipient’s Codice Fiscale is mandatory for customs release.

Essential Documents Needed for Smooth Customs Clearance

Commercial invoice and packing list

These outline the goods being shipped, their value, and how they are packaged.

Proof of payment and product description

Screenshots of PayPal, bank transfers, or invoices prove authenticity.

Certificates and licenses for restricted goods

For electronics, medical, or food items, special import permits may be required.

Best Practices for International Shipping with FedEx

Choose the right Incoterms (DDU vs DDP)

With DDP (Delivered Duty Paid), the sender pays customs duties upfront, reducing delays for the receiver.

Label packages clearly and accurately

Include sender and receiver details on both the box and the documents.

Avoiding prohibited or restricted items

Check FedEx’s restricted items list before sending. Common issues include batteries, liquids, and certain foods.

How Long Do Packages Stay Stuck in Lonate?

FedEx package stuck Italy Lonate – how long does it take?

Most packages clear in 2–5 days, but customs can hold shipments up to 2 weeks or more if documents or payments are missing.

What to do if a package is stuck in customs for 2 weeks?

  • Contact FedEx customer support with your tracking number
  • Provide missing documents or receipts
  • Pay duties immediately if requested
  • Escalate to FedEx Customer Relations if delays persist

Identifying if a Package Is Seized by Customs

Signs your package is under inspection

If tracking hasn’t updated for 10–14 days and FedEx hasn’t contacted you, customs may be investigating the contents.

How to tell if a package is seized by customs

FedEx or Italian customs will send an official notice if a package is confiscated. Unlike normal delays, seized goods won’t move until resolved.

How often do packages get seized by customs?

Seizures are relatively rare and usually involve prohibited, counterfeit, or under-declared items.

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Alternative Freight Options for Italy Shipments

For frequent or bulk shipments, alternatives like GoNest freight can be more efficient:

Shipping MethodPriceWeight/DetailsDelivery Time
Air Freight€18.81/kg+ €4.78 per additional 0.5kgFastest option
Sea Freight$54.57/21kgBest for bulk shipments30–35 days
Truck Freight€57.02/12kgFlexible land option25–35 days

FAQs on FedEx Lonate Delays

Why do FedEx packages often stop in Lonate Pozzolo?

It’s the central FedEx hub for customs inspections in northern Italy.

Can I speed up clearance myself?

Yes, by sending documents directly to FedEx Italy and paying duties promptly.

Do personal shipments require the same documents?

Yes—customs requires invoices and recipient tax codes even for gifts.

Who pays the customs duties—sender or receiver?

Unless booked under DDP, the receiver is responsible for duties and VAT.

Shopping from China Guide

How to Clear a FedEx Package Stuck in Lonate

Oct 16, 2025 by Kris 0 Comments #FedEx, #GoNest, #GoNest Buy

If you’ve ever seen the tracking update “FedEx package stuck Italy Lonate”, you’re not alone. Lonate Pozzolo, near Milan, is a major FedEx hub where many international packages stop for customs clearance. When your parcel gets stuck here, it usually means customs or FedEx needs additional action before releasing it.

In this practical guide, you’ll learn why packages get stuck in Lonate, what to do step by step, and how to get your shipment moving again. We’ll also explore alternative freight options and answer the most common questions about FedEx delays in Italy.

Understanding Why FedEx Packages Get Stuck in Lonate

What does “FedEx package stuck Italy Lonate” mean?

When tracking shows this status, it means your shipment has reached Lonate Pozzolo FedEx hub, but customs clearance or internal checks are delaying progress. This could be due to missing paperwork, unpaid duties, or extra verification required for restricted goods.

Common reasons for shipment delays in Lonate

  • Missing invoices or shipping documents
  • Customs duties or VAT not yet paid
  • Prohibited or restricted items flagged
  • High package volume causing backlog
  • Incorrect recipient details

First Steps to Take When Your FedEx Package is Stuck

Check your tracking status carefully

Visit the official FedEx tracking page and review the last update. Phrases like “Clearance in Progress” or “Held in Customs” usually mean your package is waiting for action.

Identify if customs clearance is pending

If customs is holding your parcel, FedEx will usually send an email or call requesting documents such as invoices or proof of payment.

How to Contact FedEx in Italy for Help

FedEx Italy contact number (24 hours)

You can reach FedEx Italy customer service at +39 02 9216 6900. This line is available 24/7 for shipment inquiries.

Using online support and chat options

Alternatively, use the FedEx Italy website for live chat or submit a support request online. Make sure to have your tracking number ready.

Providing Missing Documents for Customs

Commonly required customs documents

  • Commercial invoice
  • Proof of payment (PayPal, bank transfer, etc.)
  • Import licenses (for restricted goods)
  • ID or tax code (Codice Fiscale) for Italian recipients

How to send documents to FedEx efficiently

Usually, FedEx will provide an email address where you can send scans of the requested paperwork. Always respond quickly to avoid longer delays.

Paying Customs Duties and Taxes

How to know if duties are due

When shipping to Italy, items above the duty-free threshold may require VAT or import taxes. FedEx typically emails an invoice or calls you directly.

Payment methods FedEx Italy accepts

  • Online payment links
  • Bank transfer
  • Payment upon delivery (COD for customs fees)

Escalating the Issue if the Package Remains Stuck

Contacting FedEx customer relations

If normal customer service doesn’t resolve the issue, ask to escalate to FedEx Customer Relations for higher-level support.

Requesting assistance from a customs broker

For high-value shipments, hiring a customs broker in Italy can help clear the package faster.

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Alternative Freight Options for Shipping to Italy

Sometimes, using FedEx might not be the most cost-efficient choice. For businesses shipping regularly, GoNest freight options offer alternatives:

Shipping MethodPriceWeight/DetailsDelivery Time
Air Freight€18.81/kg+ €4.78 per additional 0.5kgFastest option
Sea Freight$54.57/21kgBulk shipments30–35 days
Truck Freight€57.02/12kgLand transport option25–35 days

FAQs on FedEx Packages Stuck in Italy

What happens if a FedEx package is stuck in customs?

Customs holds it until the recipient or sender provides documents, pays duties, or clears restrictions.

Why is my package stuck at international shipment release?

It usually means customs has received the package but hasn’t finished checks or requires further documentation.

How long can customs hold my package in Italy?

Typically 5–14 days, but longer if documents or payments are delayed.

Can I clear the package myself instead of FedEx?

Yes, you can appoint yourself or a broker as the declarant, but this often slows down clearance.

What documents do I need for faster clearance?

A commercial invoice, proof of payment, and recipient ID are the most common requirements.

Who pays customs duties—the sender or receiver?

By default, the receiver pays unless the shipment was booked under DDP (Delivered Duty Paid).

Logistics News

How to Track Packages When FedEx Tracker Is Down

Oct 14, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

When you’re eagerly waiting for a delivery, few things are more frustrating than discovering the FedEx tracker is down. Whether you’re a business owner shipping to clients or simply waiting for a personal package, being unable to see updates can create unnecessary stress.

FedEx tracking usually works smoothly, but outages do happen. When FedEx tracking is not working, it’s important to know what other tools and resources you can use to stay updated. In this guide, we’ll explore why the tracker may be unavailable, what steps you should take first, and the best alternative solutions to keep track of your package in real-time.

Why FedEx Tracking May Not Work

Common Causes of FedEx Tracker Outages

FedEx’s tracking system relies on multiple touchpoints across warehouses, scanning stations, and delivery hubs. Outages can occur due to:

  • System maintenance or server downtime.
  • High package volumes during peak seasons.
  • Incorrect or delayed package scans.
  • Network disruptions caused by weather or logistics issues.

Is It Normal for FedEx to Not Update Tracking?

Yes, it happens. Sometimes a package is moving within the FedEx network but hasn’t been scanned at each stop. This doesn’t mean your parcel is lost—it simply hasn’t updated in the system yet.

What Is Causing FedEx Delays Today?

Delays may stem from severe weather, staffing shortages, customs clearance, or global shipping disruptions. FedEx posts service alerts on its official website, so checking there should be one of your first steps.

First Steps When FedEx Tracking Is Not Working

Refreshing and Checking the Official FedEx Site

Before assuming there’s a major outage, refresh the page or try a different browser. Sometimes, the issue is temporary.

Verifying Tracking Number Accuracy

It’s easy to mistype a number. Double-check your email confirmation or shipping receipt to ensure you’re entering the correct digits.

Checking System Outage Reports

Websites like Downdetector provide real-time outage information. If many users are reporting the same problem, it’s likely a FedEx system-wide issue.

Alternative Ways to Track Packages During FedEx Tracker Down

When the FedEx tracker is down today, you’re not stuck. Several backup methods can help.

Using FedEx Customer Service by Phone

FedEx Customer Service remains one of the fastest ways to get real-time updates. Call their hotline, provide your tracking number, and an agent can confirm your shipment’s status.

Contacting FedEx via Email Notifications

FedEx offers email-based tracking. You can send your tracking number to their designated email service and receive the latest updates in your inbox.

Third-Party Package Tracking Platforms

Websites and apps like Parcel Monitor, 17Track, and AfterShip consolidate tracking data from multiple carriers. If FedEx’s site is down, these platforms can often still display your package movement.

Mobile App vs Website Tracking

Sometimes the FedEx website is down, but the FedEx mobile app remains functional. Downloading the app ensures you have another option handy.

Proactive Communication With FedEx

Live Chat Options

FedEx’s live chat support can help with quick tracking updates, even during outages.

Social Media Updates (Twitter, Facebook)

FedEx often posts service updates on Twitter and Facebook. Following their official accounts ensures you’re among the first to know about outages and delays.

Preventing Delays and Miscommunication

Setting Up Delivery Alerts

FedEx allows you to set up SMS or email alerts, so you don’t have to manually check tracking. Even during system glitches, you may still receive notifications when scans update.

Scheduling Deliveries

Using the FedEx Delivery Manager, you can schedule delivery times or reroute packages to avoid missed deliveries.

Exploring Logistics Alternatives

Partner Carriers and Reshipping Solutions

Some shipments use multiple carriers. If you have a tracking number from another partner carrier (like USPS or DHL), you may be able to track progress through their system instead.

How Companies Like GoNest Logistics Provide Alternatives

When FedEx experiences delays, businesses often turn to alternative logistics providers like GoNest Logistics. GoNest ships globally with competitive pricing and reliable service, making it a strong option when FedEx experiences disruptions.

GoNest UK Shipping Prices and Options

  • By air: £8.70 + £3.56 per additional 0.5 kg
  • By sea: £43.98 (up to 15 kg) + £3.26 per additional kg

You can view detailed shipping rates for multiple countries directly on their website.

FAQs About FedEx Tracker Down Issues

Why hasn’t my FedEx package moved in 3 days?

Packages may remain at sorting facilities due to weather, customs, or high package volumes. This doesn’t mean it’s lost—just delayed.

What can I do if FedEx tracking is stuck on “Label Created”?

This means FedEx has received shipping details but hasn’t yet scanned the package. Contact the sender to confirm if the parcel has been physically handed over to FedEx.

How long do FedEx outages usually last?

Most outages are temporary and resolved within hours, though severe disruptions (like weather-related events) can last longer.

Logistics News

Is FedEx Tracker Down? How to Check Status Online

Oct 11, 2025 by Kris 0 Comments #FedEx, #GoNest, #GoNest Buy

FedEx is one of the most trusted logistics providers worldwide, but even its technology isn’t immune to downtime. When the FedEx tracker is down, customers often panic, wondering whether their package is delayed or lost. In reality, most issues are temporary and related to system overloads or maintenance.

This article explains how to identify tracker problems, the reasons behind outages, and what you can do when FedEx systems aren’t working.

Introduction: Why FedEx Tracker Matters

Tracking technology has changed how we shop and ship. Customers expect real-time updates, while businesses rely on accurate tracking to maintain trust. When FedEx tracker goes down, it disrupts this expectation and creates confusion.

Common Signs FedEx Tracker is Down

FedEx App Not Working Today

If the app refuses to load or crashes, it’s a clear sign of downtime.

Tracking Page Not Loading

A blank page or endless loading circle often points to server issues.

Error Messages or Blank Status

Sometimes, packages show “status unavailable,” even if they’re moving through the system.

Why is FedEx Going Down? Causes Explained

Server Overloads During Peak Seasons

High-volume periods like holidays can overwhelm FedEx’s servers.

Scheduled Maintenance & System Updates

FedEx occasionally takes systems offline for upgrades.

Unexpected Technical Glitches

Like any digital platform, FedEx tracking systems can crash unexpectedly.

What is Causing FedEx Delays?

Delays don’t always mean the tracker is down—sometimes, the package itself is slowed.

Weather and Natural Disruptions

Storms, snow, and floods can ground flights and delay trucking.

Customs Inspections & International Hold-ups

For international shipments, customs is often the culprit behind week-long delays.

High Package Volume & Staffing Issues

During sales events, a shortage of staff can cause bottlenecks.

Why Has My Package Been Stuck in the Same Place for a Week?

Missed or Skipped Scans

If a barcode isn’t scanned, the system won’t update, even if the package is moving.

Local Sorting Center Delays

Packages sometimes pile up at sorting centers waiting for transport.

Package Misrouting Issues

Occasionally, shipments are sent to the wrong facility before being redirected.

How to Check If FedEx Tracker is Down

Visit the Official FedEx Service Alerts Page

FedEx posts real-time updates about outages and service delays.

Use a FedEx Outage Map

Websites that track reported outages can help identify widespread issues.

Check Social Media Updates from FedEx

FedEx often updates customers via Twitter and Facebook.

Ask the Online Community

Forums like Reddit and shipping communities quickly share outage news.

Alternative Ways to Track FedEx Packages

Third-Party Tracking Tools (17Track, AfterShip)

These platforms often work even when FedEx’s own system struggles.

Contacting FedEx Customer Service

Speaking to a live agent can provide package updates.

Using SMS & Email Notifications

Enabling alerts ensures you get notified as soon as updates are available.

How to Minimize Frustration During FedEx Outages

Setting Realistic Delivery Expectations

Understand that a tracker being down doesn’t always mean a late package.

Keeping Customers Informed

For businesses, proactive communication helps reduce customer anxiety.

GoNest Logistics: A Smarter Alternative for Global Shipping

When tracking is unreliable, businesses need a backup solution. GoNest Logistics provides international shipping with transparent tracking, superior customer service, and competitive prices.

Reliable Tracking and Support

Unlike single-courier services, GoNest offers reliable updates across multiple routes.

UK Shipping Rates by Air and Sea

  • By Air: £8.70 | Additional weight: £3.56 per 0.5 kg
  • By Sea: £43.98 (up to 15 kg) | Additional weight: £3.26 per kg

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FAQs on FedEx Tracker Downtime

Q1. What is causing FedEx delays?
Weather, customs, and high shipping volumes are the most common causes.

Q2. Why has my package been stuck in the same place for a week?
It could be due to missed scans, sorting delays, or customs inspections.

Q3. Why is FedEx going down?
Server overloads, maintenance, or technical glitches are the usual culprits.

Q4. How can I check if FedEx tracker is down?
Look at FedEx service alerts, outage maps, or social media updates.

Q5. What should I do if the FedEx app is not working today?
Try using the website, third-party trackers, or call customer support.

Q6. Can I still get updates during a FedEx outage?
Yes, email or SMS notifications often work even if the tracker is temporarily offline.

Shopping from China Guide

What to Do If the FedEx Tracker Stops Working

Oct 9, 2025 by Kris 0 Comments #FedEx, #GoNest

Few things are more stressful than waiting for an important package and realizing that the FedEx tracker is down today. You check your phone again and again, but the app won’t load or the website shows no updates. Before panic sets in, know this: most tracking problems are temporary, and your package is likely still moving.

This practical guide will walk you through step-by-step solutions to handle FedEx tracker down issues, avoid anxiety, and even explore reliable alternatives like GoNest Logistics.

Introduction: When FedEx Tracker Goes Down

FedEx processes millions of shipments daily, making its tracking system a critical tool. But like any technology, outages and glitches happen. If you’re seeing delays, blank screens, or no package movement, the issue might be with the tracker—not the shipment.

Common Signs of FedEx Tracker Down Today

App Crashing or Not Loading

If the FedEx app refuses to open, crashes frequently, or shows only partial information, it’s a sign of a system issue.

Website Errors or Blank Screens

Sometimes the FedEx website loads, but the tracking section stays blank or returns an error.

FedEx Outage Map Near Me Showing Problems

Third-party outage maps can confirm whether other customers in your region are reporting similar issues.

Why Has My Package Stopped Tracking?

Missed Scans or Damaged Barcodes

If a barcode isn’t scanned properly—or if it’s smudged or damaged—the system won’t update.

Delays at Local Sorting Centers

Packages may be sitting in line waiting to be scanned, especially during peak shipping seasons.

Customs Clearance or International Holds

International shipments often pause in customs, with little to no status updates during inspection.

Why Is My FedEx Tracking Not Updating?

System Lag in Updates

Scans may take hours (or longer) to sync with the system.

Packages in Transit Between Scans

A package moving cross-country might not be scanned until it reaches the next major facility.

Seasonal Surge Overloads

During holidays, the FedEx system can be delayed by high demand.

How to Tell If FedEx Loses Your Package

Prolonged “Pending” Status

If your package shows “pending” for several days without updates, it may require investigation.

Tracking Information Disappearing

Sometimes data vanishes from the tracker—this could point to a routing error.

No Updates After Customer Service Check

If FedEx representatives also can’t locate the item, escalation is needed.

Step-by-Step Guide: What to Do When FedEx Tracker Stops Working

Step 1: Check the Official FedEx Service Alerts Page

FedEx publishes alerts for technical issues and service delays.

Step 2: Use a FedEx Outage Map Near Me

Sites that crowdsource reports can confirm if the outage is widespread.

Step 3: Try the FedEx App and Website Alternately

If one is down, the other may still work.

Step 4: Use Third-Party Tracking Platforms

Tools like 17Track and AfterShip often show updates even when FedEx’s site struggles.

Step 5: Sign Up for SMS and Email Notifications

This ensures you receive status updates automatically.

Step 6: Contact FedEx Customer Support

Speaking with a representative can provide reassurance and clarity.

Coping Strategies to Avoid Anxiety During Tracking Issues

Setting Realistic Delivery Expectations

Understand that temporary outages don’t necessarily mean lost packages.

Communicating with Customers Proactively (for Businesses)

If you run an online store, update customers about known FedEx issues to build trust.

Knowing When to Escalate Tracking Issues

If there’s no update for over a week, it’s time to file a claim or escalate to customer support.

GoNest Logistics: A Reliable Alternative

When tracking failures cause frustration, alternatives like GoNest Logistics can provide peace of mind.

Global Shipping with Transparent Tracking

GoNest ensures reliable updates across multiple international routes, reducing tracking downtime risks.

UK Shipping Prices by Air and Sea

  • By Air: £8.70 | Additional weight: £3.56 per 0.5 kg
  • By Sea: £43.98 (up to 15 kg) | Additional weight: £3.26 per kg

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FAQs on FedEx Tracker Problems

Q1. Why has my package stopped tracking?
It may be due to missed scans, customs delays, or sorting center backlogs.

Q2. How to tell if FedEx loses your package?
If tracking is stuck on “pending” for several days and customer service can’t locate it, loss may be suspected.

Q3. Why is my FedEx tracking not updating?
System lags, seasonal overloads, or packages in transit can all cause delayed updates.

Q4. How do I know if FedEx tracker is down today?
Check outage maps, the FedEx service alerts page, or social media reports.

Q5. Can third-party apps help when FedEx tracker is down?
Yes, platforms like 17Track and AfterShip often provide alternative updates.

Q6. Should I worry if my package hasn’t updated in 2–3 days?
Not necessarily—packages often move between facilities without frequent scans.

Shopping from China Guide

Why FedEx Tracking Sometimes Doesn’t Work

Sep 29, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

We live in an age where real-time package tracking feels like a basic expectation. Whether you’re waiting for a birthday gift, business supplies, or international shipments, you want to know exactly where your package is. But sometimes, FedEx tracking leaves customers scratching their heads.

If you’ve wondered why FedEx tracking problems occur, you’re not alone. Many people ask questions like “Why isn’t my FedEx package moving?” or “Why hasn’t my FedEx package moved in 3 days?”. Let’s dive into the science and logic behind these glitches.

Introduction to FedEx Tracking Problems

FedEx handles millions of packages daily across multiple continents. Their tracking system is built to keep up with this volume, but like any large-scale technology, it’s not perfect. Problems often show up as missing scans, delayed updates, or app malfunctions—leading customers to believe their package has vanished.

How FedEx Tracking Technology Works

To understand why tracking sometimes fails, we need to peek behind the scenes.

Barcode Scanning System

Every FedEx package carries a barcode. As the parcel moves through warehouses, airports, and trucks, scanners read the barcode and update the system.

Data Transmission to Central Servers

Those scans are transmitted to FedEx’s central servers, where they’re processed and made available online.

Customer-Facing Tracking Interface

The data is then displayed through FedEx’s website and app. If anything breaks down along the way—scanning, data transfer, or display—tracking appears inaccurate.

Common FedEx Tracking Problems Explained

Delayed Tracking Updates

The most common issue is delays in updates. A package may already be in transit, but the system takes hours—or days—to refresh.

Packages Not Scanned at Certain Points

If a barcode is missed, the system skips that step, making it seem like your package is “stuck.”

FedEx App Not Working Today

When customers complain that the FedEx app is not working today, it’s often due to temporary outages or server overloads.

FedEx Tracking No Longer Shows Sent Items

Sometimes, older shipment data disappears due to system resets or archiving policies.

The Science Behind Delayed Updates

Why Isn’t My FedEx Package Moving?

Often, your package is moving—it just hasn’t been scanned at the latest checkpoint.

Why Hasn’t My FedEx Package Moved in 3 Days?

This usually means either a customs delay (for international packages), a missed scan, or temporary holding due to weather or high volume.

Time Gaps Between Scans

Packages aren’t scanned at every single mile. Instead, scans happen at major transit points, leaving gaps in the timeline.

Server Processing Delays

Even after scanning, the data has to sync with servers. Delays here can make it look like your package is idle.

Human Factors in Tracking Errors

Missed Scans at Warehouses

Busy facilities may sometimes overlook scanning, especially during peak seasons.

Mislabeling or Damaged Barcodes

If a barcode is torn, smudged, or mislabeled, the system may reject it.

Technical Glitches in FedEx Tracking

System Outages and App Errors

Like any large IT system, FedEx’s platform experiences downtime, causing blank or inaccurate tracking.

Network Connectivity Issues

In some regions, weak connectivity slows down data uploads from handheld scanners.

Why Tracking Sometimes Shows Wrong or No Information

“Label Created” But No Movement

This status means the seller generated a label, but FedEx hasn’t received the package yet.

Mismatched Data Between Systems

Sometimes, international data systems don’t sync smoothly, leading to missing updates.

Real-World Examples of Tracking Problems

Delayed International Shipments

Customs inspections can stall packages for days, without updates showing in the system.

Weather-Related Service Interruptions

Storms, floods, or extreme conditions disrupt transport schedules and tracking accuracy.

Solutions for FedEx Tracking Problems

Using Third-Party Tracking Apps

Tools like 17Track and AfterShip sometimes provide clearer shipment timelines.

Checking FedEx Service Alerts

FedEx publishes daily updates on service delays caused by weather or technical outages.

Contacting Customer Service

Calling FedEx directly can help resolve unclear or missing tracking.

Alternatives to FedEx for Reliable Tracking

The Case for Multi-Courier Shipping Solutions

Relying solely on one courier can increase risk. Multi-courier solutions diversify options and provide backup tracking.

How GoNest Logistics Solves Tracking Issues

GoNest Logistics offers reliable worldwide shipping with transparent pricing and competitive rates, reducing uncertainty and frustration.

GoNest Logistics: Transparent Global Shipping Rates

UK Air Shipping Prices

  • £8.70 per shipment
  • Additional weight: £3.56 per 0.5 kg

UK Sea Shipping Prices

  • £43.98 (up to 15 kg)
  • Additional weight: £3.26 per kg

By providing clear pricing and dependable updates, GoNest Logistics ensures smoother international shipping experiences.

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FAQs on FedEx Tracking Problems

Q1. Why isn’t my FedEx package moving?
It may be moving, but the last scan hasn’t updated yet.

Q2. Why hasn’t my FedEx package moved in 3 days?
Likely due to customs clearance, missed scans, or service disruptions.

Q3. Why does FedEx tracking no longer show sent items?
Old records may be archived or cleared from the system.

Q4. Is the FedEx app not working today?
Check service alerts—app downtime is common during system maintenance.

Q5. Can weather affect FedEx tracking?
Yes, weather disruptions often lead to delayed scans and updates.

Q6. What can I do if FedEx tracking is stuck?
Contact FedEx directly or use third-party tracking apps for additional details.

Shopping from China Guide

FedEx Tracking Problems: Common Issues Explained

Sep 29, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

In today’s fast-paced e-commerce world, tracking packages has become just as important as the delivery itself. Customers expect real-time updates, while businesses rely on accurate tracking to maintain trust. However, FedEx tracking problems remain a common frustration for both individual shoppers and companies. From delayed updates to confusing error messages, understanding these issues is the first step toward finding solutions.

Introduction to FedEx Tracking Problems

FedEx is one of the largest logistics companies in the world, handling millions of shipments every day. But with such volume comes the risk of technical glitches, scanning errors, and system overloads. Customers often search online for FedEx tracking problems today because tracking tools sometimes fail to provide accurate updates.

Whether it’s a business shipment or a personal parcel, a delay or error in tracking can cause unnecessary stress. Let’s break down the most common issues and their root causes.

Why Tracking Matters in Modern Logistics

Tracking is no longer a luxury; it’s a necessity. Customers want visibility over their orders from checkout to doorstep. For businesses, reliable tracking prevents disputes, reduces refund requests, and enhances customer satisfaction. When tracking fails, it undermines this trust and can even hurt business revenue.

Common FedEx Tracking Problems Today

Delayed Tracking Updates

One of the most frequent complaints is that tracking updates appear late. A package may have been shipped, but the system doesn’t update for hours—or even days.

“Shipment Exception” Status Errors

Sometimes, FedEx systems show confusing statuses like “Shipment Exception.” This can mean customs delays, incorrect addresses, or even weather-related disruptions.

FedEx App Not Working Today

Many customers rely on the FedEx app for real-time tracking. However, technical outages or app crashes often leave users without updates.

Incorrect Delivery Information

Another common issue is when tracking shows a delivery attempt at the wrong time or even marks a package as “delivered” when it hasn’t arrived.

Tracking Number Not Found

When customers enter their tracking number and see “not found,” it usually means the package hasn’t been scanned into the system yet.

Causes Behind FedEx Tracking Issues

Technical Glitches in FedEx Systems

FedEx’s tracking system depends on multiple digital platforms. Outages, bugs, or slow updates can cause delays in information.

High Shipping Volume & Seasonal Delays

During peak times like holidays or sales events, FedEx handles millions of additional packages. This overwhelms the system and slows down updates.

Customs and International Shipping Hold-ups

For international shipments, customs clearance often causes delays in tracking updates. Packages may be stuck in inspection, but the tracking system doesn’t provide details.

Human Errors in Scanning Packages

Sometimes, workers simply miss scanning a package. This results in inaccurate or missing tracking information.

How Customers Experience FedEx Tracking Problems

Business Impact of Delayed Deliveries

Companies that rely on timely deliveries face customer complaints and possible loss of reputation when FedEx tracking isn’t accurate.

Frustration Among Online Shoppers

For individuals, the inability to see where their package is causes stress, especially when waiting for essential goods.

FedEx Customer Service Number: How to Reach a Real Person

When tracking fails, customers turn to FedEx support. The challenge is often reaching a real person instead of automated responses.

Is FedEx 24-Hour Customer Service Available?

FedEx does provide customer support, but availability may depend on region and service type. In the USA, certain lines operate 24/7, though reaching a live agent can still take time.

Solutions for FedEx Tracking Issues

Using Alternative Tracking Tools

Websites like AfterShip and 17Track allow customers to track FedEx shipments using the same tracking number, sometimes offering more detailed updates.

Contacting FedEx Directly

For urgent issues, calling the FedEx customer service number is the fastest way to resolve problems.

Checking Local Service Alerts

FedEx posts real-time alerts about weather disruptions or system issues on their website. Checking these can clarify delays.

Is FedEx Having Issues Today in USA?

When customers ask, “Is FedEx having issues today in USA?” they usually want to know about widespread outages. FedEx does occasionally experience regional or nationwide issues, which can be verified via:

  • FedEx service alerts page
  • Social media updates
  • Customer reports on outage-detection websites

Preventing FedEx Tracking Problems as a Business

Proactive Communication with Customers

Businesses should send updates to customers when delays occur, even if tracking is inaccurate.

Partnering with Reliable Shipping Providers

Some companies, like GoNest Logistics, provide alternative solutions with transparent pricing and superior service, reducing dependency on one courier.

GoNest Logistics: A Better Shipping Alternative

Worldwide Shipping with Transparent Pricing

At GoNest Logistics, we specialize in international shipping with competitive rates and reliable updates. Customers can view real-time shipping prices for different countries directly on our website.

Air & Sea Shipping Rates for UK Routes

  • By Air: £8.70 per package | Additional weight: £3.56 per 0.5 kg
  • By Sea: £43.98 (up to 15 kg) | Additional weight: £3.26 per kg

This ensures businesses and individuals have cost-effective, reliable alternatives to avoid tracking frustrations.

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FAQs on FedEx Tracking Problems

Q1. Why is my FedEx tracking not updating?
Most often, this is due to missed scans or system delays.

Q2. What does “Shipment Exception” mean?
It usually indicates a delay caused by customs, address errors, or weather.

Q3. Is FedEx having issues today in USA?
Check FedEx service alerts or outage reports to confirm real-time problems.

Q4. How do I reach a real person at FedEx customer service?
Call the FedEx helpline and press the right options to bypass the automated system.

Q5. Is FedEx 24-hour customer service available?
Yes, certain FedEx helplines in the USA operate 24/7.

Q6. Can I use other tools to track FedEx shipments?
Yes, platforms like 17Track and AfterShip can provide additional insights.

Shopping from China Guide

FedEx Package Stuck in Italy Lonate: What to Do

Sep 25, 2025 by Kris 0 Comments #FedEx, #GoNest, #International Shipping

Few things are more frustrating than tracking your FedEx shipment and seeing it stuck in Italy Lonate. Many customers wonder: What does it mean? How long will it stay there? What can I do?

If your FedEx package is stuck in Italy Lonate, don’t panic. This guide will explain the meaning of this status, possible reasons for the delay, and practical steps you can take to get your package moving again. We’ll also compare FedEx with GoNest freight shipping options to help you plan future shipments more effectively.

Understanding Why FedEx Packages Get Stuck in Italy Lonate

What does “FedEx package stuck in Italy Lonate” mean?

When your tracking says your package is stuck at Lonate Pozzolo (near Milan, Italy), it usually means your shipment is being processed at FedEx’s major hub for customs clearance and international transit.

It does not always mean something is wrong. Instead, it could simply be waiting for inspection, paperwork review, or space on the next flight.

Common reasons for delays at Lonate hub

  • Customs inspections – Italy is strict on imports/exports, especially for electronics, food, or luxury items.
  • Incomplete documentation – Missing invoices, incorrect HS codes, or unclear recipient info.
  • Volume surges – Seasonal peaks (e.g., holidays) cause backlogs.
  • Security checks – Packages flagged for additional verification.

How Long Does a FedEx Package Stay Stuck in Lonate, Italy?

Average processing times for customs

Most shipments clear Lonate customs in 24–72 hours, provided documents are correct.

Factors that can extend delays

  • Incorrect or missing paperwork
  • High package volume during peak seasons
  • Goods requiring special inspection
  • Payment of duties and taxes not yet processed

Step-by-Step Solutions When Your FedEx Package is Stuck

Step 1: Check your FedEx tracking updates

Log into the FedEx tracking portal and carefully review all updates. Look for messages like “Clearance delay” or “Awaiting documentation”.

Step 2: Contact FedEx customer service

Call FedEx Italy or your local FedEx branch with your tracking number. They can provide details on the specific reason for the delay.

Step 3: Verify customs clearance requirements

Ensure all required documents (commercial invoice, packing list, ID, tax codes) have been submitted.

Step 4: Confirm recipient information and documents

Sometimes delays happen because the recipient’s tax ID (Codice Fiscale) or phone number is missing.

Step 5: Consider alternate shipping solutions

If FedEx delays are frequent, you might explore freight forwarding services like GoNest, which offers competitive rates for Italy.

Comparing Shipping Options: FedEx vs. GoNest Freight to Italy

Shipping costs and delivery speed vary depending on the method. Below is a quick comparison:

Shipping MethodCostWeight/VolumeTransit Time
FedEx (Express)Varies by sizeSmall/medium parcels2–7 days (customs may add delay)
GoNest Air Freight€18.81/kgIdeal for lightweight urgent cargoFastest, but higher cost
GoNest Sea Freight$54.57/21kgBulk/heavy shipments30–35 days
GoNest Truck Freight€57.02/12kgMedium loads across Europe25–35 days

👉 For urgent parcels, FedEx Express is best.
👉 For large shipments, GoNest sea or truck freight may save money.

How Long Does FedEx Take From Italy to the US?

Express vs. Economy shipping times

  • FedEx International Priority (Express): 2–4 business days
  • FedEx International Economy: 5–7 business days

Impact of customs clearance on delivery speed

Customs is often the slowest part of the journey. A package may arrive in the US quickly but be held in Italy for inspection first.

Tips to Avoid Future Package Delays in Lonate

Accurate labeling and documentation

Always double-check invoices, product descriptions, and HS codes.

Choosing the right shipping method

Match your shipment’s urgency with the right carrier—don’t send bulk cargo via FedEx if you can save with sea freight.

Working with freight forwarding companies

Companies like GoNest handle customs paperwork for you, reducing the risk of clearance delays.

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FAQs About FedEx Package Stuck in Italy Lonate

Q1: How long does FedEx take from Italy to the US?
Express takes 2–4 days; Economy takes 5–7 days, not including customs delays.

Q2: What to do when a FedEx package is stuck?
Check FedEx tracking, contact customer service, and ensure customs paperwork is complete.

Q3: Why does my tracking say “In transit at Lonate”?
It means your package is waiting for customs clearance or the next available flight.

Q4: Can I speed up customs clearance in Italy?
Providing accurate documents and paying duties quickly can reduce hold times.

Q5: Is it better to use FedEx or GoNest for Italy shipments?
FedEx is faster for small urgent parcels; GoNest is cheaper for bulk cargo.

Q6: How do I know if my package is lost or just delayed?
If there’s no update for more than 7–10 days, contact FedEx support for investigation.