How to Forward Packages from Hoobuy to Our GoNest Warehouse? If you prefer shopping on Hoobuy, you can forward your packages to our GoNest warehouse, and we will help you ship them to your address. GoNest fully supports receiving packages from Hoobuy, so this option is available to you.
Not only that, we also accept packages from third-party shopping platforms such as CNFans, Joyagoo, Kakobuy, ACbuy, and Oopbuy. You are free to choose whichever platform you like to shop from, then use GoNest’s package consolidation service to ship your parcels back to your own address.
Video Tutorial: How to Ship from Hoobuy with GoNest
You need to complete the following steps:
- Step 1: Register a GoNest account.
- Step 2: Go to Hoobuy and fill in the address.
- Step 3: Purchase your package on Hoobuy and wait for it to be delivered to the Hoobuy warehouse.
- Step 4: Ship the Kakobuy package to the GoNest warehouse address.
Check out how to register an account on GoNest! Please check the next step when you have completed the registration.
Go to Hoobuy and Fill in The Address
Once you have completed the registration, you can return to Hoobuy to start filling in the remaining information.
For this, we also provide a complete video tutorial—please follow the tutorial to complete the subsequent steps.
If you encounter any issues while filling in the information, please contact our online customer service for assistance.
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How to Fill In the GoNest Warehouse Address on Hopbuy
When you complete the registration, we will provide you with a GoNest warehouse address. Since each person’s address is unique, it can only be assigned through registration. The address also contains your user information. Please pay attention to the number in the format 123-456-78. This is not only your house number but also your UID, which serves as proof for us to receive your package. Do not share this number with others, otherwise it may cause issues with registering your package.
Once you fill in the address on Hoobuy according to our tutorial, your address information should look the same as the example in the image. Except for the blurred parts, everything else should be identical. Please follow the video tutorial exactly.
Kakobuy to GoNest Warehouse – Frequently Asked Questions
Do I need to pay shipping fees?
Yes, you will need to pay two shipping fees:
- The first fee is paid to Hoobuy for forwarding your package to the GoNest warehouse. This usually costs around 100–200 RMB, depending on the weight (typically 10kg to 15kg).
- The second fee is paid to GoNest. Once your package arrives at the GoNest warehouse, you can request repacking, and at that point, we will charge the shipping fee to deliver it to your actual residential address.
Why do I need to pay shipping twice?
After you pay the initial shipping fee on GoNest, a second payment may be required because we use a pay-adjustment system. In simple terms:
- The first payment is a pre-estimated shipping fee.
- The final shipping fee is calculated after your package is fully packed.
- If the final fee is lower than the estimate, we will refund the difference.
- If the final fee is higher than the estimate, you will need to pay the remaining balance.
How can I check GoNest’s shipping fees?
You can use the shipping calculator provided by GoNest to check the costs for supported countries. Alternatively, you may contact our customer service team, and we will calculate the shipping fee for you.
Do I need to handle customs duties?
If you choose the DDP (Delivered Duty Paid) line, you do not need to deal with customs duties. We will handle everything for you—all you need to do is wait for the package to arrive at your doorstep.
Does GoNest offer insurance services? How does compensation work?
Yes, GoNest provides insurance services. Compensation is handled according to the terms of the insurance. For example, if your package is lost during transit or unfortunately seized by customs, you may be eligible for full reimbursement up to the insured amount. If you purchased insurance coverage of 1000 RMB, you can receive compensation of up to 1000 RMB. Please refer to the insurance policy details for specific terms.
