In a world where online shopping and international trade are booming, USPS tracking gives customers peace of mind. It helps individuals and businesses know where their parcels are and when they will arrive. But sometimes, the system fails. USPS tracking difficulties—like delays, missing scans, or outages—leave customers frustrated and confused.
This guide examines the causes of USPS tracking issues and provides practical ways to handle them. We’ll also explore GoNest Logistics as a more reliable option for international shipments.
How USPS Tracking Works
The Basics of USPS Tracking
Each USPS parcel is assigned a unique tracking number that updates at every major checkpoint, from acceptance to final delivery.
Live Tracking and USPS Text Tracking
USPS offers live tracking online and text tracking updates. However, both services sometimes fail, especially during outages or when updates lag.
Common Causes of USPS Tracking Difficulties
System Delays and Missed Scans
Packages may move without being scanned, creating the illusion they are “stuck.”
USPS Outage Map: Technical Problems Nationwide
Sometimes, USPS faces nationwide tracking disruptions. Customers can check the USPS outage map to confirm if the problem is widespread.
International Transportation Delays
Packages traveling overseas may face longer transit times, especially when crossing multiple logistics networks.
Customs Clearance Issues
International shipments often get delayed at customs checkpoints, where inspections or missing documents can hold packages for days.
Seasonal Peaks and Weather Disruptions
During the holidays or extreme weather events, USPS processing centers often face massive backlogs, slowing tracking updates.
Real-Life Scenarios of USPS Tracking Difficulties
“Tracking Hasn’t Updated in Days”
A package may travel thousands of miles with no scans, especially when shipped internationally.
“USPS Text Tracking Not Working”
Glitches in the USPS system can cause text notifications to stop, even while the online system shows updates.
“Package Delayed in Customs”
International parcels often remain in customs for clearance, creating a gap in tracking visibility.
Steps to Handle USPS Tracking Difficulties
Step 1: Check the USPS Outage Map
Visit the official USPS site or third-party service monitors to see if tracking outages are affecting multiple users.
Step 2: Verify Your Tracking Number
Ensure the number is entered correctly—mistyped digits often lead to “tracking not found.”
Step 3: Wait for 24–48 Hours Before Escalating
Tracking delays are common. If updates don’t appear after two days, move to the next step.
Step 4: Contact USPS Directly
Call or email USPS customer service for assistance. Provide your tracking number and shipping details.
Step 5: Explore Reliable Alternatives
For critical or international shipments, consider providers with better tracking consistency, like GoNest Logistics.
Alternatives to USPS: GoNest Logistics
Why Shippers Choose GoNest Logistics
GoNest Logistics offers:
- Reliable tracking across multiple countries
- Transparent and competitive pricing
- Faster customer service compared to USPS
GoNest Logistics UK Shipping Prices
- By Air: £8.70 + £3.56 per 0.5 kg additional weight
- By Sea: £43.98 (up to 15 kg) + £3.26 per extra kg
This makes GoNest Logistics a strong option for businesses needing consistent international shipping solutions.
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FAQs on USPS Tracking Difficulties
Why hasn’t my USPS tracking updated?
It may be due to missed scans, system delays, or customs clearance issues.
Is the USPS having problems right now?
Yes, USPS occasionally experiences tracking outages. Check the USPS outage map for updates.
How can I check USPS service disruptions?
The USPS website and outage map provide real-time status updates.
Can customs clearance cause USPS delays?
Absolutely. Customs inspections are a major cause of delayed tracking updates for international shipments.
What should I do if USPS text tracking is not working?
Switch to online tracking or contact USPS customer service for help.
Are there alternatives with fewer tracking difficulties?
Yes. GoNest Logistics offers consistent tracking and competitive pricing for international routes.