When your package seems stuck in transit or your tracking number doesn’t work, it’s frustrating. USPS tracking problems are common, but the good news is that most issues can be fixed quickly if you know the right steps. This guide explains why USPS tracking sometimes fails, what causes delays, and how to solve problems fast — including alternatives like GoNest Logistics for international shipping.
Understanding USPS Tracking Problems
Tracking systems aren’t perfect. USPS handles millions of packages daily, and glitches happen. Knowing what type of issue you’re facing is the first step toward a solution.
Common USPS Tracking Issues Explained
- USPS tracking not updating for days – Your package may not have been scanned at each facility.
- Package stuck in “In Transit” status – It could be moving but hasn’t been scanned at its latest location.
- USPS tracking number not recognized – This usually happens when the number is new or entered incorrectly.
Why Is USPS Tracking Not Working?
Several factors can disrupt USPS tracking updates.
Technical glitches in USPS systems
Sometimes, USPS’s tracking system experiences temporary downtime or delays.
Weather and natural disaster delays
Severe storms, floods, or wildfires can prevent scans and cause unexpected shipping slowdowns.
Increased seasonal demand
Holidays bring a surge in mail volume, often overwhelming regional sorting centers.
Quick Solutions to USPS Tracking Problems
Instead of panicking, try these quick fixes:
- Refresh and retry the USPS system – Wait a few hours and recheck your tracking number.
- Use alternative USPS tracking tools – Apps like ParcelTrack or 17Track often show more detailed updates.
- Contact USPS customer service – Call 1-800-ASK-USPS or use their online chat tool.
- Submit a USPS Missing Mail search – If your package hasn’t moved in a week, file a request online.
What Causes USPS Delays This Week?
If you’ve noticed longer wait times recently, here are some reasons:
- Regional facility backlogs – A surge of local packages can slow everything down.
- Transportation and staffing shortages – Fewer trucks and employees mean slower delivery.
- Customs and international mail delays – Packages entering or leaving the U.S. often face extra checks.
Step-by-Step Fixes for USPS Tracking Problems
Follow these steps for the best results:
- Verify the tracking number – Check for typos.
- Check the USPS service alerts page – Look for nationwide or regional disruptions.
- Contact USPS via phone or email – Provide your tracking number and mailing address.
- Submit an online help request – Use the official USPS website.
- Escalate with a Missing Mail claim – If nothing works, request USPS to investigate.
How to Prevent USPS Tracking Problems in the Future
- Choose the right shipping service – Priority Mail and Express Mail get better tracking.
- Package and label properly – Avoid smudged or damaged barcodes.
- Use third-party logistics providers – Companies like GoNest Logistics offer more reliable tracking.
GoNest Logistics: A Reliable Alternative
When USPS tracking becomes too unreliable, GoNest Logistics is a smarter choice for international shipping.
International shipping made simple
We offer reliable shipping to multiple countries worldwide.
Transparent pricing for global routes
- UK by air: £8.70 + £3.56/0.5 kg additional weight
- UK by sea: £43.98 (up to 15 kg) + £3.26/kg additional weight
Why GoNest outperforms USPS for global deliveries
With superior service, competitive pricing, and detailed tracking updates, GoNest ensures your shipments arrive safely and on time.
👉 Check our international shipping prices here
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FAQs About USPS Tracking Problems
1. Why is USPS tracking not working?
It may be due to system glitches, delays in scanning, or incorrect tracking numbers.
2. What is causing the delay in mail?
Delays are often caused by regional backlogs, weather, or staffing shortages.
3. How long does USPS take to update tracking?
Most updates appear within 24 hours, but sometimes it can take several days.
4. What should I do if USPS says delivered but no package?
Check with neighbors, your local post office, and then file a Missing Mail claim.
5. Can USPS tracking be wrong?
Yes, occasional errors happen due to missed scans or incorrect updates.
6. How do I submit a Missing Mail request?
Visit the USPS website, go to the Missing Mail page, and fill out the online form.
